Frequently Asked Questions

SkinFee™ IPL uses pulses of light energy to target hair follicles below the skin’s surface. With consistent sessions, many users notice reduced regrowth and smoother skin over time from the comfort of home.

SkinFee™ IPL devices are designed for home use when used correctly. Always do a patch test first, avoid using over tattoos or unsuitable areas, and follow all included instructions. For more guidance, review our Safety Guidelines.

SkinFee™ Shave Pro removes hair instantly at the surface for a smooth shave. SkinFee™ IPL devices like Glowé and Bloom are made for gradual, long-term hair reduction with consistent use.

Many users notice visible changes after around 3–4 weeks of consistent use. Best results often appear after 8–12 weeks. Results vary depending on hair color, skin tone, routine, and consistency.

It depends on your routine and goals. If you want quick shaving prep, Shave Pro is a great fit. If you want gradual long-term reduction, IPL may be right for you. You can browse our Best Sellers or contact us at support@skinfee.com for guidance.

Order processing usually takes 1–2 business days. Delivery times typically range from 2–5 business days depending on destination. For more details, visit Shipping & Delivery.

Once your order ships, you’ll receive a tracking number by email. You can also check updates anytime on our Track My Order page.

Yes, SkinFee™ ships to many destinations. Shipping options, timelines, and availability may vary based on country and local carrier coverage.

We offer returns within 30 days of delivery according to our policy. For full conditions and eligibility, see Returns & Refunds.

Yes. SkinFee™ products include a 90-Day Limited Warranty covering manufacturing defects under normal use. You can read more on our Warranty page.

Email support@skinfee.com with your order number, a short explanation, and photos or video if needed. Our team will guide you through the next step as quickly as possible.

Some areas are naturally more sensitive than others. Always follow your manual, begin on a lower setting when appropriate, and avoid use on irritated or broken skin.

Yes. SkinFee™ devices can be used by both women and men depending on the product and intended area of use.

You can review our full Safety Guidelines page for patch tests, suitable use, and general at-home beauty device guidance.